Troubleshooting, Warranty, Ordering spare parts – Finish Thompson AK / AV 4 & 5 SERIES User Manual
Page 4: Other finish thompson products, Chemical reaction disclaimer

4
tRoubleshootIng
No or iNsuffiCieNt fLow:
1. No liquid in the sump
2. Closed valve.
3. Viscosity too high.
4. Discharge head higher than anticipated.
5. suction too close to the bottom of the sump.
iNsuffiCieNt Pressure:
1. Air or gasses in liquid.
2. Discharge head higher than anticipated.
exCessiVe Power CoNsumPtioN:
1. head lower than rating.
2. specific gravity or viscosity of liquid is too high.
exCessiVe ViBrAtioN:
1. Loose piping or bolts.
2. suction too close to the bottom of the sump.
WARRAnty
finish thompson, inc (manufacturer) warrants this pump product to be
free of defects in materials and workmanship for a period of180 days
from date of purchase by original purchaser. if a warranted defect,
which is determined by manufacturer’s inspection, occurs within this
period, it will be repaired or replaced at the manufacturer’s option,
provided (1) the product is submitted with proof of purchase date and
(2) transportation charges are prepaid to the manufacturer. Liability
under this warranty is expressly limited to repairing or replacing the
product of parts thereof and is in lieu of any other warranties, either
expressed or implied. this warranty does apply only to normal wear of
the product or components. this warranty does not apply to products
or parts broken due to, in whole or in part, accident, overload, abuse,
chemical attack, tampering, or alteration. the warranty does not apply
to any other equipment used or purchased in combination with this
product.
the manufacturer accepts no responsibility for product damage or
personal injuries sustained when the product is modified in any way. if
this warranty does not apply, the purchaser shall bear all cost for labor,
material and transportation.
manufacturer shall not be liable for incidental or consequential damages
including, but not limited to process down time, trans-portation costs,
costs associated with replacement or substi-tution products, labor
costs, product installation or removal costs, or loss of profit. in any
and all events, manufacturer’s liability shall not exceed the purchase
price of the product and/or accessories.
SERVICE 800-888-3743
J103017, Rev7, 4.30.12
oRDeRIng spARe pARts
spare parts can be ordered from your local distributor. Always refer
to the pump model number to avoid error.
otheR FInIsh thompson pRoDuCts
finish thompson manufactures a diverse range of pumps including
drum/barrel fluid transfer, plastic or metallic magnetic drive and
plastic or stainless steel mechanical sealed centrifugal pumps. for
more information on these products visit our web site at www.
finishthompson.com or contact your local distributor.
Call our technical service hot line, 1-800-888-3743, if you have any
questions regarding product operation or repair.
ChemICAl ReACtIon DIsClAImeR
the user must exercise primary responsibility in selecting the product’s
materials of construction, which are compatible with the fluid(s) that
come(s) in contact with the product. the user may consult finish
thompson, inc. (manufacturer) and a manufacturer’s representative/
distributor agent to seek a recommendation of the product’s material of
construction that offers the optimum available chemical compatibility.
however neither manufacturer nor agent shall be liable for product
damage or failure, injuries, or any other damage or loss arising out
of a reaction, interaction or any chemical effect that occurs between
the materials of the product’s construction and fluids that come into
contact with the product’s internals.