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Troubleshooting – Bosch TASSIMO T20 NOIR CAFE MULTIBOISSONS TAS2002 User Manual

Page 15

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13

11/2010

EN

Thefollowingtableprovidessolutionsforproblemsandglitches

thatmayariseasyouuseyourTASSIMOmachine.Ifyoudonot

findasolutionforyourspecificproblem,ortheproblempersists

aftertroubleshootingpleasecontact

TASSIMO Customer

Service at 1-877-TDISCS1 (1-877-834-7271).

Troubleshooting

Problem

Possible cause

Solution

Appliancenotworking;

nosymbolslightup.

Thereisnopower

supply.

Checkthattheapplianceisproperly

pluggedintothepowersupply.

Machinebrewsbutno

drinkdispensed.

Thewatertankwas

removedduringthe

brewingprocessor

thereisairinthe

system.

Replacethewatertankinthe

appropriatepositioninyourTASSIMO

machine.Startacleaningprocesswith

theServiceTDISC.

Thefloatinthewater

tankisstuck.

Cleanthewatertankandensurethe

floatcanmove.

O

Automaticmode

notworking,appliance

remainsinstand-by

mode.

NoTDISCinserted.

CheckifTDISChasbeeninserted.

Thebarcodecouldnot

bedetected.

Cleanthebarcodereadingwindow

andtryagainorsmooththebarcode

ontheTDISCoutwithyourthumb.
UseanotherTDISC.
IfproblemspersistcontactTASSIMO

orBoschCustomerService

Departmentat1-877-TDISCS1(1-

877-834-7271).

O

Automaticmode

skipped,appliance

goesstraightto

N

Manualmode.

Thebarcodecouldnot

bedetected.

Cleanthebarcodereadingwindow.
UseanotherTDISC.
Youcanstillpreparethedrinkby

holdingdownthestart/stopbutton.

Thequalityofthe

foam/cremahas

deteriorated.

Thedrinkoutletis

cloggedordirty.

Removethedrinkoutletfromthe

brewingunitanddetachthepiercing

unit.Aftercleaningeverything

thoroughly,reassemblethepartsand

replacetheminthebrewingunit.

MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com

TAS20xx USA 101109.indd 13

09.11.2010 11:02:04