Troubleshooting – Bosch TASSIMO T20 NOIR CAFE MULTIBOISSONS TAS2002 User Manual
Page 15
13
11/2010
EN
Thefollowingtableprovidessolutionsforproblemsandglitches
thatmayariseasyouuseyourTASSIMOmachine.Ifyoudonot
findasolutionforyourspecificproblem,ortheproblempersists
aftertroubleshootingpleasecontact
TASSIMO Customer
Service at 1-877-TDISCS1 (1-877-834-7271).
Troubleshooting
Problem
Possible cause
Solution
Appliancenotworking;
nosymbolslightup.
Thereisnopower
supply.
Checkthattheapplianceisproperly
pluggedintothepowersupply.
Machinebrewsbutno
drinkdispensed.
Thewatertankwas
removedduringthe
brewingprocessor
thereisairinthe
system.
Replacethewatertankinthe
appropriatepositioninyourTASSIMO
machine.Startacleaningprocesswith
theServiceTDISC.
Thefloatinthewater
tankisstuck.
Cleanthewatertankandensurethe
floatcanmove.
O
Automaticmode
notworking,appliance
remainsinstand-by
mode.
NoTDISCinserted.
CheckifTDISChasbeeninserted.
Thebarcodecouldnot
bedetected.
Cleanthebarcodereadingwindow
andtryagainorsmooththebarcode
ontheTDISCoutwithyourthumb.
UseanotherTDISC.
IfproblemspersistcontactTASSIMO
orBoschCustomerService
Departmentat1-877-TDISCS1(1-
877-834-7271).
O
Automaticmode
skipped,appliance
goesstraightto
N
Manualmode.
Thebarcodecouldnot
bedetected.
Cleanthebarcodereadingwindow.
UseanotherTDISC.
Youcanstillpreparethedrinkby
holdingdownthestart/stopbutton.
Thequalityofthe
foam/cremahas
deteriorated.
Thedrinkoutletis
cloggedordirty.
Removethedrinkoutletfromthe
brewingunitanddetachthepiercing
unit.Aftercleaningeverything
thoroughly,reassemblethepartsand
replacetheminthebrewingunit.
MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com
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