Appendix b - how to get assistance – Impulse 2801 User Manual
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Appendix B – How To Get Assistance
Sealevel Systems SeaLINK+8 Page
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Appendix B - How To Get Assistance
Please refer to Appendix A - Troubleshooting prior to calling Technical
Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have the
adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems maintains a web site on the Internet. The address
is
atest software updates, and newest
manuals are available via our FTP site that can be accessed from
our home page.
4. Technical support is available Monday thru Friday from 8:00 a.m.
to 5:00 p.m. eastern time. Technical support can be reached at
(864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL
BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.