Appendix a - troubleshooting, Appendix b - how to get assistance, Appendix c – rs-422 electrical interface – Impulse 2106 User Manual
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Appendix A & B
Sealevel Systems SeaLINK+422
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Appendix A - Troubleshooting
Serial Utility test software is supplied with the Sealevel Systems adapter and should be used in the troubleshooting
procedures. Using this software and following these steps, most common problems can be eliminated.
1. If your adapter isn’t working, first check to make sure that USB support is enabled in the System BIOS and it is
functioning properly in the operating system. This can be done by using the Windows Device Manager.
2. Ensure that the Sealevel Systems software has been installed on the machine so that the necessary files are in
place to complete the installation.
Appendix B - How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1. Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed
please see below.
2. When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many
common questions. This section can be found at
4. Sealevel Systems maintains a web page on the Internet. Our home page address is
atest software updates, and newest manuals are available via our web
site.
5. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical
support can be reached at (864) 843-4343.
Return Authorization Must Be Obtained From Sealevel Systems Before Returned Merchandise Will Be
Accepted. Authorization Can Be Obtained By Calling Sealevel Systems And Requesting A Return
Merchandise Authorization (RMA) Number.