Appendix b - how to get assistance – Impulse 3542 User Manual
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© Sealevel Systems, Inc.
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SIO4-104.232 User Manual
Appendix B - How To Get Assistance
Begin by reading through the Troubleshooting Guide in Appendix A. If assistance is still needed
please see below.
When calling for technical assistance, please have your user manual and current adapter settings.
If possible, please have the adapter installed in a computer ready to run diagnostics.
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many
common questions. This section can be found
Sealevel Systems maintains a web page on the Internet. Our web page address is
FTP site that can be accessed from our web page.
Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time.
Technical support can be reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS
BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION
CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS AND REQUESTING A
RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.