Appendix b - how to get assistance – Impulse 3420 User Manual
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Appendix B – How To Get Assistance
Sealevel Systems COMM+8 Page
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Appendix B - How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1. Begin by reading through the Trouble Shooting Guide in
Appendix A. If assistance is still needed please see below.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have
the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site.
Please refer to this to answer many common questions. This
section can be found at
4. Sealevel Systems maintains a Home page on the Internet. Our
home page address is
he latest software
updates, and newest manuals are available via our FTP site
that can be accessed from our home page.
5. Technical support is available Monday to Friday from 8:00
a.m. to 5:00 p.m. eastern time. Technical support can be
reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE
WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED
BY CALLING SEALEVEL SYSTEMS AND REQUESTING A
RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.