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Appendix b - how to get assistance – Impulse 2103 User Manual

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Appendix B – How To Get Assistance

Sealevel Systems SeaLINK+232I Page

9

Appendix B - How To Get Assistance

1. Read this manual thoroughly before attempting to install the

adapter in your system.

2. When calling for technical assistance, please have your user

manual and current adapter settings. If possible, please have the
adapter connected in a computer ready to run diagnostics.

3. Sealevel Systems provides an FAQ section on its web site. Please

refer to this for many commonly asked questions. This section can
be found at

http://www.sealevel.com/faq.htm

4. Visit Sealevel’s website at

www.sealevel.com

for the latest

software updates and newest manuals.

5. Technical support is available Monday through Friday from 8:00

a.m. to 5:00 p.m. Eastern time. Technical support can be reached at
(864) 843-4343.


RETURN AUTHORIZATION MUST BE OBTAINED FROM
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL
BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.