INSTEON ApplianceLinc Outdoor (2456S3E) Manual - Manual (Page 13)

ApplianceLinc Owner’s Manual
Page 13 of 14
TROUBLESHOOTING
Problem Possible Cause Solution
The Status LED on
ApplianceLinc is not
turning on and won’t
control the load.
ApplianceLinc may not be
getting power. Make sure ApplianceLinc is not plugged into a switched
outlet that is turned off.
ApplianceLinc won’t Link
or work with a Controller.
The Controller or might have
been reset without Unlinking
ApplianceLinc from it.
Re-Link ApplianceLinc to the Controller.
The Controller and
ApplianceLinc may be on
opposite power line phases.
Make sure two dual-band INSTEON devices are
properly installed to bridge the two power line phases.
The INSTEON signal may be
too weak.
Add additional INSTEON devices or move around
existing INSTEON devices. All INSTEON devices act as
INSTEON network repeaters.
Large appliances, such as
refrigerators or air
conditioners, may be
producing electrical noise on
the power line.
Install a power line noise filter (#1626-10) to filter
electrical noise and minimize signal attenuation.
Other electrical devices, such
as computers, televisions, or
power strips, may be
absorbing the INSTEON
signal.
ApplianceLinc is taking a
long time to respond to a
Controller.
The Controller may be
sending commands to a
Responder that is no longer
in use. Commands for the
unused Responder are being
resent and loading down the
signal.
Unlink any unused Responders from the Controller.
HINT: If you are using home automation software, you
can easily check scene membership and eliminate
unnecessary Links.
If the above doesn’t work, perform a factory reset on the
Controller.
The load turned on by
itself.
Another Controller, a timer, or
stray X10 signals could have
triggered ApplianceLinc.
Perform a factory reset. See Resetting ApplianceLinc to
its Factory Default Settings.
The Controller can turn
off ApplianceLinc but
ApplianceLinc does not
turn on when I send an
ON command from the
Controller.
ApplianceLinc may be Linked
at its off state.
Re-Link ApplianceLinc to the Controller, while the load is
on. See Linking an INSTEON Controller to
ApplianceLinc.
ApplianceLinc is locked
up.
A surge or excessive noise
on the power line may have
glitched it. Unplug ApplianceLinc for 10 seconds and then reinstall.
If the above doesn’t work, perform a factory reset. See
Resetting ApplianceLinc to its Factory Default Settings.
The load is not being
controlled by
ApplianceLinc.
The load may not be getting
power.
Make sure the load’s manual switch is in the on position.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are having with
ApplianceLinc, please call:
INSTEON Gold Support Line
800-762-7845