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Troubleshooting – INSTEON SwitchLinc Dimmer, High Wattage (Dual-Band) (2477DH) Manual User Manual

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Page 13 of 15 Rev: 1/21/2014 7:29 AM

X10 status response

Supported

X10 resume dim

Supported (by setting local on-level to zero)

X10 minimum transmit level

3.2 Vpp into 5 Ohms

X10 minimum receive level

20mV into 5 Ohms

Mechanical

Mounting

Mounts in single or multiple-ganged junction box. Control 200W less load for
each immediately adjacent SwitchLinc Dimmer installed. For example, 600 W
load control becomes 400 W with another dimmer to the immediate right or left.
Use a triple-gang box with a mechanical switch in the center to avoid de-rating.

Wires

Line (black)
Load (red)
Neutral (white)
Ground (bare copper)

Case color

White

Switch paddle and frame color

White

Set button

Yes

Plastic

UV stabilized polycarbonate

Beeper

Yes

Beep on button press

Optional (off by default)

Status LEDs

1 dual-color red/green and 9 white

Dimensions

4.1” H x 1.8” W x 1.2” D

Weight

3.6 oz. (102 grams)

Operating environment

Indoors

Operating temperature range

32

°

to 104

°

F (0

°

to 40

°

C)

Operating humidity range

0-85% relative humidity

Storage temperature range

-4

°

to 158

°

F (-20

°

to 70

°

C)

Electrical

Voltage

120VAC (+/- 10%), 60 Hz, single phase

Neutral connection required

Yes

Frequency

915 MHz

Load type(s)

Wired-in incandescent lighting fixtures

Maximum load

1000 watts (uses 12 Amp triac dimmer)

User replaceable fuse

No

Hardwired remote control

No

Retains all settings without power

Yes, saved in non-volatile EEPROM

Standby power consumption

0.59 watts

Certifications

FCC, IC Canada

Safety approval(s)

ETL (Intertek Testing Services) to UL/ANSI standard

Troubleshooting

Problem

Possible Cause

Solution

SwitchLinc’s LEDs and connected load
will not turn on

SwitchLinc is not getting power

Make sure the circuit breaker is turned
on

Check the light fixture to ensure all
connections are tight and no bare wires
are exposed