Hydrotech ProFlo SXT Upflow Automatic Water Softeners Service Manual - Manual (Page 33)

Page 33
Troubleshooting
Error Codes
Note: Error codes appear on the In Service display.
Error Code Probable Cause Recover and Resetting
[Err 0] Drive motor is stalled Unplug the unit from the power source
[Err 1] Drive motor is running continuously When power is restored to the unit, the Err _
display code clears. If the condition causing
the error has not been resolved the Err _ code
reappears in the four digit display. Do not at-
tempt to troubleshoot this problem any further.
[Err 2] There have been more than 99
days since the last Regeneration.
If the Day of the Week mode of
regeneration is selected and days
since last regeneration exceeds 7
days.
[ 7 - - 5 ]: There have been more
than 7 days since the last regen-
eration. All individual settings (d1,
d2, d3, d4, d5, d6, d7) are set to 0.
Regeneration must occur for the unit to
recover, the display to clear and the valve to
function normally.
[ 7 - - 5 ]: To recover from [Err2], the user
must initiate a regeneration or set at least one
individual day to 1.
[Err 3] Control board memory failure. Perform a Master Reset. If the error returns,
do not attempt to troubleshoot this problem
any further.
Error Display Example
NOTE: Unit will fl ash when an error exists.