EXP Computer DVD Station - Manual (Page 22)

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PROBLEM SOLVING
The following are solutions for some problems you may encounter while
using the PCMCIA DVD-ROM.
IF YOU CANNOT ACCESS A DISC IN THE DRIVE
Solutions:
! Make sure the AC adapter is securely connected to the drive and to the
outlet.
! Make sure the tray has been closed properly. Press gently and firmly
until it clicks into place.
! Eject the tray and remove the disc to make sure the tray is clean. Any
dirt may interfere with the laser beam.
! Examine the disc to see whether it is dirty. If necessary, wipe it with a
clean tissue.
! Replace the disc in the tray. Make sure the disc is lying flat with the
label side up. Push to close the tray completely.
IF THE TRAY DOES NOT SLIDE OUT
Solutions:
! Check the power LED to make sure the drive is powered on.
! There is an emergency hole on the front panel next to the eject button.
Insert a pin-shaped item (e.g. paper clip) to manually eject the tray.
Make sure there is no power to the drive.
IF YOU CANNNOT ACCESS A PARTICULAR CD
Solutions:
! Check the type of the CD you are using. The drive supports ISO 9660,
Audio CD, Video CD.
! The color of the materials used to make the CD can also affect its
reliability. Silver colored CDs are the most reliable, followed by gold-
colored CDs. Green-colored CDs are the least reliable.