4 printer maintenance – Datamax-O'Neil APEX 3 User Guide User Manual
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4 Printer
Maintenance
4.1 Print Head Cleaning Instructions
The print head and platen roller may require cleaning after printing a number of rolls of paper,
when new supplies are loaded, or when voids in the printout become apparent.
Do not use sharp objects to clean the print head. This may damage the printer and
require service.
Open the paper door by pulling the “T” bar lever on the top cover as shown in
Figure 6
.
The paper supply door will pop up.
Remove the paper roll.
Moisten a cotton swab with isopropyl alcohol and clean the print head.
Clean the platen roller with a dry cloth or small brush.
Note: Another cotton swab may be moistened with isopropyl alcohol in order to clean the
platen. Turn the platen roller with your finger and run the cotton swab or dry cloth across
it. Make sure the platen roller is clean all the way around.
Moisten another cotton swab with isopropyl alcohol. Rub the swab across the black mark
sensor to remove build-up.
Moisten another cotton swab and rub the swab across the tear bar to remove build-up.
Note: Dust build-up may occur depending on the environment and the quality of the paper
supply used. If this occurs, use a can of compressed air to blow dust and paper debris out
of the printer.
4.2 Charging the Printer Battery
The printer battery is charged using the wall mounted charger provided. Follow these steps to
charge the battery pack.
Plug the charger into an appropriate wall socket; then plug the charger line cord into the
adapter jack on the side of the printer (see
Figure 3
).
The yellow CHARGE LED will illuminate to indicate that the battery is charging.
The Charge LED turns off when the battery cartridge is fully charged. It requires about
180 minutes to fast charge the battery cartridge.
To insure full charge, the printer should not be operated while the battery is charging.
4.2.1 Important Notes on Charging Batteries
The model APEX 3 printers require an adapter output of 10VDC/1.32A.
The battery fast-charge is initiated each time the power adapter is connected to the
printer.
The fast-charge controller checks the battery’s voltage and temperature before the start
of the fast recharge process. If the battery voltage or the temperature exceeds the fast-
charge limits, the charger defaults to trickle charge at C/10 or 70 mA rate.