Atec Acterna-DSAM-6000 - Manual (Page 9)

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DSAM-6000 DIGITAL SERVICE ANALYSIS METER
The Test Productivity Pack (TPP) lets supervisors easily
configure, update, and upgrade DSAM-6000s in the
field.
By synchronizing the DSAM, a technician can receive
updated meter information as well as send back saved
test data for historical record keeping and Home
Certification tests.
Field View™ Option
Field View provides the communication between JDSU’s PathTrak return path
monitoring systems and field meters such as the DSAM-6000. A JDSU HSM-1000
sends spectrum measurements from PathTrak to the field meter, where the results
are displayed on the DSAM’s screen. By comparing local spectrum measurements
to those from PathTrak, field technicians can quickly resolve return path ingress
problems (Patent No. 6,425,132).
TechComplete™ Test Productivity Pack
The TechComplete Test Productivity Pack software contains the essential tools
needed to efficiently process trouble tickets and manage test meter inventory and
staff. Test data, limit plans, and channel plans are consolidated and stored on a
central database, ensuring that the correct data is accessed and right tests are per-
formed. The client server architecture makes it easy for field technicians to access
the data remotely, review it, and use it in the field as reference for troubleshooting.
Even sweep results can be uploaded for later review to track the health of the
network. Roadblocks to ensuring quality of service, such as accessing incorrect
channel plans and limit plans, are eliminated, which significantly decreases the
number of call backs and unnecessary truck rolls. Additionally, meters can be
synchronized any time they are connected to the RF plant or an active Ethernet
connection.
TechComplete also helps managers communicate with their field staff. Test results
can be reviewed and experienced technicians at the hub can coach less-exper-
ienced field staff with the remote DSAM feature, enabling more effective use of
time and resources.
Upgrade DSAM Instruments to the DSAM-6000
Models of the DSAM-2500 and up can be upgraded to the DSAM-6000
maintenance tech meter. Any DSAM model below the DSAM-2500 must first be
upgraded to the DSAM-2500 or higher before the upgrade to the DSAM-6000 can
occur. All meters to be upgraded to the DSAM-6000 may be sent back to the
factory for hardware upgrades or upgraded on site by authorized JDSU service
personnel.
The optional Field View capability greatly improves
the success rate and efficiency in locating ingress on
the return path. Field technicians can view the return
spectrum as received by the JDSU PathTrak Return
Path Monitoring System. Both the remote spectrum
and the local spectrum view can be compared on the
tech’s meter.