Atec Agilent-8169A User Manual
Page 6

Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and problems. We strive to ensure that you get
the test and measurement capabilities you paid for and obtain the support you need. Our extensive support resources and services can
help you choose the right Agilent products for your applications and apply them successfully. Every instrument and system we sell has a
global warranty. Support is available for at least five years beyond the production life of the product. Two concepts underlie Agilent's
overall support policy: "Our Promise" and "Your Advantage."
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised performance and functionality. When you are
choosing new equipment, we will help you with product information, including realistic performance specifications and practical
recommendations from experienced test engineers. When you use Agilent equipment, we can verify that it works properly, help with
product operation, and provide basic measurement assistance for the use of specified capabilities, at no extra cost upon request. Many
self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and measurement services, which you can purchase
according to your unique technical and business needs. Solve problems efficiently and gain a competitive edge by contracting with us for
calibration, extra-cost upgrades, out-of-warranty repairs, and on-site education and training, as well as design, system integration, project
management, and other professional engineering services. Experienced Agilent engineers and technicians worldwide can help you
maximize your productivity, optimize the return on investment of your Agilent instruments and systems, and obtain dependable
measurement accuracy for the life of those products.
By Internet, phone, or fax, get assistance with all your test & measurement needs
Online assistance:
www.agilent.com/comms/lightwave
Phone or Fax
United States:
(tel) 1 800 829 4444
(fax) 1 800 829 4433
Canada:
(tel) 1 877 894 4414
(fax) 1 888 900 8921
Europe:
(tel) +31 20 547 2111
(fax) +31 20 547 2190
Japan:
(tel) 120 421 345
(fax) 120 421 678
Latin America:
(tel) +55 11 4197 3600
(fax) +55 11 4197 3800
Australia:
(tel) 800 629 485
(fax) 800 142 134
Asia Pacific:
(tel) +852 800 930 871
(fax) +852 800 908 476
Product specifications and descriptions in this document subject to change without notice.
Copyright © 2004 Agilent Technologies
December 23, 2004
5988-5659EN
For related literature, please visit:
www.agilent.com/comms/octcondition