Ddx 102 tx/rx • setup guide (continued), Cl as s 1 la se r p ro du ct 5vd c 1 2 sta tus, Troubleshooting – Extron Electronics DDX 102 Tx_Rx User Manual
Page 2

DDX 102 Tx/Rx • Setup Guide (Continued)
© 2012 Extron Electronics All rights reserved.
www.extron.com
5.
Disconnect the transmitter from the display device and
connect it to the DVI output of the source device.
NOTE: If the source provides 5 VDC power via
Pin 14 of the DVI output, the transmiter
can be powered without an external
power supply.
Connection
1.
Ensure that the source device is off, connect the transmitter to the DVI output of the
source, and tighten the thumbscrews.
2.
Ensure that the display device is on, connect the receiver to the DVI input of the display,
and tighten the thumbscrews.
3.
Using two LC fiber optic cables, connect port 1 of the
transmitter to port 1 of the receiver and connect port 2
to port 2 as shown in the image at right.
NOTE: If Single Link DVI is used, only fiber line 1
needs to be connected.
4.
Connect the 5V power adapters to the transmitter and
the receiver. The Power LEDs turn on.
ATTENTION:
Use only the power supply
provided by Extron.
NOTE: The power adapter does not need to be connected to the transmitter if the
graphic source provides enough power to operate the transmitter.
5.
Turn on the source device and ensure that the Status LEDs on the transmitter and
receiver are on.
CL
AS
S 1
LA
SE
R P
RO
DU
CT
5VD
C
1
2
STA
TUS
CLA
SS 1
LAS
ER P
RO
DUC
T
5VD
C
2
1
STA
TUS
Hi-resolution Display
with DVI-D Input
PC with DVI-D Output
Multi Mode Fiber
(2)
Up to 500 m
(1,640’)
DDX 102 Tx
DDX 102 Rx
CL
AS
S 1
LA
SE
R P
RO
DU
CT
5VD
C
1
2
STA
TUS
PC with DVI-D Output
DDX 102 Tx
CLASS 1 LASER PRODUCT
5VDC
1 2
STATUS
CLASS 1 LASER PRODUCT
5VDC
2 1
STATUS
Fiber Line 2
Fiber Line 1
Troubleshooting
The display does not show an image
•
Ensure that all plugs and jacks used by external power supplies are firmly connected.
•
Ensure that the Power and Status LEDs for both the transmitter and receiver are lit.
•
Ensure that the DVI ports are firmly plugged into the computer and display.
•
Ensure that the transmitter and receiver are plugged properly to the computer and
display.
•
Ensure that the fiber optic cables are connecting the correct ports. Port 1 of the
transmitter must be connected to port 1 of the receiver. Port 2 of the transmitter must
be connected to port 2 of the receiver.
•
Ensure that the source device and output device are powered on and have booted up
correctly.
•
Ensure that the correct EDID information has been stored on the transmitter. When
using the DDX 102 Tx/Rx for the first time or if the display device is changed, it is
essential to set up the EDID Minder
™
as described in steps 1-5 of “EDID Learning” on
page 2 of this guide.
•
Reset the system by unplugging and reconnecting the DVI connectors or the power
jacks.
•
Reboot the computer.
Screen is distorted or displays noise
•
Ensure that the cable length does not exceed the specified cable lenghts for multimode
or singlemode fiber optic extension.
•
Ensure that the cables are high quality fiber optic cable and are terminated with
securely fitting plugs.
•
Ensure that the resolution is correctly set, using the EDID Minder (see “Setup and
Operation”).
•
View the display properties of the source device to check the output resolution.
For Single Link, the resolution and refresh rate should not exceed 1920 x 1200 at 60 Hz.
For Dual Link, the resolution and refresh rate should not exceed 2560 x 1600 at 60Hz.
•
Reset the system by unplugging and reconnecting the DVI connectors or the power
jacks.
68-2276-50
Rev. A 08 12
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