Limited warranty – John Wood Power Direct Vent (ENERGY STAR) User Manual
Page 33
LIMITED
WARRANTY
LIMITED WARRANTY
RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLING
A. WHO IS COVERED.
GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to the
original consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of the continental United
States or Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this
water heater is initially installed for the period speci¿ ed below. This Warranty is not transferable. This Warranty is reduced
to one year if the water heater is used in a commercial or industrial application, or if the water heater is used to supply
more than one dwelling unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.
B. WHEN IT IS COVERED.
The water heater is warranted only when it is installed, operated, and maintained in accordance with the printed instruc-
tions accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or any
connection thereto should leak, the resulting À ow of water will not cause damage to the area in which it is installed. The
water heater’s temperature and pressure relief valve must be piped to the nearest drain to avoid damage in the event the
valve is actuated. For detailed instructions, read the manual accompanying the water heater and review drawings in the
manual.
C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.
1.
The Inner Tank. If the inner tank leaks within the warranty period shown in the table above after the original installa-
tion, the Manufacturer will furnish a new water heater of the Manufacturer’s then prevailing comparable model. If in-
dustry standards, regulatory changes, product improvements, or product obsolescence prohibits the Manufacturer from
furnishing an identical model replacement water heater under this Warranty, the Owner will be furnished with a new
water heater of comparable capacity; however, the Owner will be charged for the additional value of the item(s) which
the Manufacturer has incorporated in the replacement water heater. A prior authorization number must be obtained
from the Manufacturer before replacing the water heater. This Warranty is limited to one replacement water heater at
the original installation site.
2.
Component Part. If any component, part other than the inner tank, proves to the Manufacturer’s satisfaction to be
defective in material or workmanship within the warranty period shown in the table above after the original installation,
the Manufacturer will furnish the Owner with a replacement for the defective part(s). This Warranty is limited to one
replacement component part for each original part.
3.
Return of Defective Water Heater and Component Parts. The Manufacturer reserves the right to examine the al-
leged defect in the water heater or component part(s). As such, it will be the Owner’s obligation (see paragraph D. 3) to
return the water heater and/or component part(s) to the Manufacturer.
a. When returning a water heater, it must include all component parts and the rating plate label.
b. When returning component part(s), they must be individually tagged and identi¿ ed with the water heater’s Model
Number, SKU, Serial Number, date of purchase, and date of installation.
c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS
EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALL
OTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES
OF THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING (WHETH-
ER BY CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S
LIABILITY, OPERATION OF LAW, OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FIRNESS FOR A
PARTICULAR PURPOSE, METCHANTABILITY, INSTALLATION, OPERATION, REPAIR, OR REPLACEMENT.
THE MANUFACTURER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENT WILL
THE MANUFACTURER’S LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.
D. WHAT THIS WARRANTY DOES NOT COVER.
1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for direct-
ing any water escaping from the Unit to a properly operating drainpipe. As all units of this type may eventually leak,
you must protect against any potential water damage. The Manufacturer accepts no responsibility for such damage,
nor any incidental or consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by any
third party.
2. The Manufacturer shall not be liable under this Warranty and this Warranty shall be void and have no effect if the fol-
lowing events occur:
a. The water heater or any of its component parts have been subject to misuse, alteration, neglect, or accident; or
When referencing the water heater for service or warranty, please refer to the rating plate af¿ xed to the unit.
The Serial Number contains the manufacture date information for the unit as follows:
9999 F999999
Example: 1005 F001234
Year of manufacture
Manufactured in week 5
Week of manufacture
Manufactured in 2010
The warranty period for the unit is as follows:
Model
JW4040SN-
PDV-ES2
JW4040SP-
PDV-ES2
JW5040SN-
PDV-ES2
JW5040SP-
PDV-ES2
JW85065SN-
PDV-ES2
Inner Tank Warranty Years
8
Component Part Warranty Years
6
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