For your information – John Wood Envirosense Power Direct Vent (prior to May 2010) User Manual
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for Your InforMatIon
start up condItIons
sMoKe/odor
It is not uncommon to experience a small amount of smoke and
odor during the initial start-up. This is due to burning off of oil
from metal parts, and will disappear in a short while.
therMal eXpansIon
Water supply systems may, because of such events as high
line pressure, frequent cut-offs, the effects of water hammer
among others, have installed devices such as pressure
reducing valves, check valves, back flow preventers, etc.
to control these types of problems. When these devices
are not equipped with an internal by pass, and no other
measures are taken, the devices cause the water system
to be closed. As water is heated, it expands (thermal expansion)
and closed systems do not allow for the expansion of
heated water.
The water within the water tank expands as it is heated
and increases the pressure of the water system. If the
relieving point of the water heater’s temperature-pressure
relief valve is reached, the valve will release excess pressure. The
temperature-pressure relief valve is not intended for the constant
relief of thermal expansion. This is an unacceptable condition and
must be corrected. It is recommended that any devices
installed which could create a closed system have a
by-pass and/or the system have an expansion tank
or device to relieve the pressure built by thermal
expansion in the water system. Expansion tanks are
a v a i l a b l e f o r o r d e r i n g t h r o u g h a l o c a l p l u m b i n g
contractor. Contact the local water heater supplier
or qualified service agency for assistance in controlling these
situations.
stranGe sounds
Possible noises due to expansion and contraction of some metal
parts during periods of heat-up and cool-down do not necessarily
represent harmful or dangerous conditions.
Condensation causes sizzling and popping within the burner area
during heating and cooling periods and should be considered
normal. See “Condensate” in this section.
operatIonal condItIons
sMellY water
In each water heater there is installed at least one anode rod (see
parts section) for corrosion protection of the tank. Certain water
conditions will cause a reaction between this rod and the water.
The most common complaint associated with the anode rod is one
of a “rotten egg smell” in the hot water. The smell is a result of four
factors which must all be present for the odor to develop:
a. A concentration of sulfate in the supply water.
b. Little or no dissolved oxygen in the water.
c. A sulfate reducing bacteria which has accumulated within the
water heater (this harmless bacteria is nontoxic to humans).
d. An excess of active hydrogen in the tank. This is caused by the
corrosion protective action of the anode.
Smelly water may be eliminated or reduced in some water heater
models by replacing the anode(s) with one of less active material, and
then chlorinating the water heater tank and all water lines. Contact
the local water heater supplier or a qualified service agency for
further information concerning an Anode Replacement Kit and this
chlorination treatment.
If the smelly water persists after the anode replacement and chlorination
treatment, we can only suggest that chlorination or aeration of the
water supply be considered to eliminate the water problem.
do not remove the anode leaving the tank unprotected. By doing
so, all warranty on the water heater tank is voided.
“aIr” In hot water faucets
HYDROGEN GAS: Hydrogen gas can be produced in a hot water
system that has not been used for a long period of time (generally
two weeks or more). Hydrogen gas is extremely flammable and
explosive. To prevent the possibility of injury under these conditions,
we recommend the hot water faucet, located farthest away, be
opened for several minutes before any electrical appliances
which are connected to the hot water system are used (such as a
dishwasher or washing machine). If hydrogen gas is present, there
will probably be an unusual sound similar to air escaping through the
pipe as the hot water faucet is opened. There must be no smoking
or open flame near the faucet at the time it is open.