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Xylem CR500 CIRCULAR CHART RECORDERS User Manual

Page 30

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Global Water

800-876-1172

globalw.com

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VII)

Troubleshooting


GREEN LED LIGHT SEQUENCE GUIDE

1.

LED on steady and pen(s) within chart range, unit is recording normally

2.

LED on steady and pen(s) above 100 % ring indicates unit is in CHART CHANGE
mode.
Action: Press and release CHART CHANGE key to return to normal recording
mode.

3.

LED flashing RAPIDLY and pen(s) within chart range indicates battery voltage is
low.
Action: Replace battery.

4.

LED flashing RAPIDLY and pen(s) at 0 or 100 % ring indicates that input sensor(s)
are in a break condition or input out of programmed chart range.

Action: Check or replace sensor, validate setup information for sensor and chart
range programmed. Validate both inputs for 2 pens.

5.

LED flashing slowly (0.8 sec. On/ 0.8 sec. off) unit in setup mode.

Action: Complete setup procedure of recorder. Or performing Probe offset
procedure.

6. LED not on indicates no power to unit.

Action: Check to see if AC present on power terminals. If battery option exists check
and/or replace battery.

7. Other issues:

a. Call us for tech support: 800-876-1172 or 916-638-3429 (many problems

can be solved over the phone). Fax: 916-638-3270 or Email:

[email protected]

.


Be prepared to describe the problem you are experiencing including
specific details of the application and installation and any additional
pertinent information.


b. In the event that the equipment needs to be returned to the factory for any

reason, please call to obtain an RMA# (Return Material authorization). Do
not return items without an RMA# displayed on the outside of the
package.

Clean and decontaminate the CR500 if necessary.

Include a written statement describing the problems.

Send the package with shipping prepaid to our factory address. Insure your
shipment, as the warranty does not cover damage incurred during transit.