Armasight NSGSPARKX1CCIC1 SPARK-X Night Vision Goggles - Manual (Page 9)

9
NOTE:
Before you use this table, be sure you have performed all normal operational safety, care and
handling checks and procedures. If your device malfunctions in a way not listed in this table,
contact Armasight or your Spark-X retailer.
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE ACTION
The goggles do not turn on
Press the ON/OFF button. Press the ON/OFF button repeatedly.
Inspect for a missing, defective or im-
properly installed battery.
Replace the battery or install it prop-
erly
If these actions fail, submit the device for unit level maintenance.
Poor image quality
Check if the goggles are focused. Focus the oculars and objectives.
Check if the lenses are greasy, fogged
or dirty.
Thoroughly clean the surfaces of each
lens.
If the problem persists, contact your service center.
Light visible through the
eyecups
Check the exit pupil distance value. Press the eyecups to your face.
Check the eyepieces resilience.
If the eyecups are defective, contact
your service center.
Diopter adjustment cannot
be performed
Check to see if the diopter adjust-
ment rings are deformed or broken.
If the diopter adjustment rings are
damaged, contact your service center.
Lens focus cannot be per-
formed
Check to see if the lens focus adjust-
ment ring is deformed or broken.
If the lens focus adjustment ring is
damaged, contact your service center.
IR illuminator does not
switch on
Turn the IR illuminator on in dark
area. Visually estimate if the observed
scene is properly lighted.
If the IR illuminator does not turn on,
contact your service center.