Armasight NSGSPARKX1CCIC1 SPARK-X Night Vision Goggles - Manual (Page 11)

11
PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registra-
tion Card for each unit, or the Customer can complete a warranty registration on our website, at www.armasight.com.
Please complete the included form and immediately mail it to our Service Center:
Armasight Inc.
815 Dubuque Avenue
South San Francisco
CA 94080
United States of America.
OBTAINING WARRANTY SERvICE
To obtain warranty service on your unit, the End-user (Customer) must notify the Armasight service department via
email. Send any requests to [email protected] to receive a Return Merchandise Authorization number (RMA).
When returning any device, please take in the product to your retailer, or send the product, postage paid and with a
copy of your sales receipt, to Armasight Corporation’s service center at the address listed above. All merchandise must
be fully insured with the correct postage; Armasight will not be responsible for improper postage or merchandise
that becomes lost or damaged during shipment. When sending product back, please clearly write the RMA# on the
outside of the shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address,
reason for the return, Contact information (valid telephone numbers and/or an e-mail address), and proof of purchase
that will help us to establish the valid start date of the warranty. Product merchandise returns that do not have an
RMA# listed may be refused, or a significant delay in processing may occur. Estimated Warranty service time is 10-20
business days. The End-user/ Customer is responsible for postage to Armasight for warranty service. Armasight will
cover return postage/ shipping after warranty repair to the End-user/ Customer only if the product is covered by the
aforementioned warranty. Armasight will return the product after warranty service by domestic UPS Ground service
and/ or domestic mail. Should any other requested, required or international shipping methods be necessary, the
postage/ shipping fee will be the responsibility of the End-user/ Customer.
V1-140211