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A.1 troubleshooting, Problem action – Asus WiFi-b User Manual

Page 56

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A-2

ASUS WiFi-b™ Card

A.1

Troubleshooting

My computer does not recognize
the installed WiFi-b™ card.

Verify if the WiFi-b™ card drivers are
properly installed by following these
instructions:

1. Open the Control Panel window

from the Windows

®

desktop.

2. Double-click on the System icon.

3. Windows

®

98SE/Me users: Select

the Device Manager tab.

Windows

®

2000/XP users: Select

the Hardware tab then click the
Device Manager button.

4. Click the “+” symbol preceeding

the Network Adapters item, then
check the ASUS 802.11b
Network Adapter
or ASUS
802.11g Network Adapter
item.

A yellow exclamation point or a
red plus sign preceeding the
network adapter means that the
device driver is not properly
installed. Re-install the WiFi-b™
card driver following the
instructions below.

Problem

Action

This troubleshooting guide provides answers to some common problems which you
may encounter while installing and/or using ASUS Wireless LAN card products.
These problems requires simple troubleshooting that you can perform by yourself.
Contact the Wireless LAN Technical Support if you encounter problems not
mentioned in this section.

A yellow exclamation point or a
red plus sign appears on the
ASUS 802.11b Network Adapter
or ASUS 802.11g Network
Adapter item.

The WiFi-b™ driver is not properly
installed. Follow these instructions to
uninstall and re-install the driver.

1. Insert the Support CD into the

CD-ROM drive.

2. When the ASUS WiFi-b™

installation window appears, click
Uninstall ASUS WLAN Card
Utilities/Driver”
option.