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Troubleshooting, Chapter 5 - troubleshooting – Asus PCE-N13 User Manual

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ASUS WLAN Adapter

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Chapter 5 - Troubleshooting

Chapter 5

Troubleshooting

Troubleshooting

The following troubleshooting guides provide answers to some of the more

common problems, which you may encounter while installing or using WLAN

Adapter products. If you encounter difficulties that are not mentioned in this

section, please contact the Wireless LAN Technical Support.

Verify if the WLAN Adapter is installed correctly.
When the WLAN Adapter setup is complete, you can verify if the driver has

been setup properly. Right click

My Computer, select Properties, and click

the

Device Manager tab. Then double-click the Network adapters icon; you

should see “

802.11g Network Adapter” with an icon of an expansion adapter.

There should not be a “!” or “?” (problem) or “x” (disabled) symbol over this

icon.

There is a yellow exclamation mark or a yellow question mark in

Device Manager in front of my WLAN Adapter.
To resolve the problem, you should update/reinstall the WLAN Adapter driver.

In “Device Manager”, right click

802.11g Network Adapter, select Properties,

and select

Driver tab. Click on Update Driver button, then follow the “Update

Device Driver Wizard” to complete the driver installation.

Cannot connect to any access points
Follow the procedure below to configure your WLAN Adapter.
a. Verify that the “Network Type” is in “Infrastructure” mode.
b. Verify that the “SSID” of your WLAN Adapter is set to the same “SSID”

of an access point.

c. Verify that the “Encryption” type is the same as that of an access point.

If you enabled “WEP” encryption, you must also set the same WEP

Keys on both sides.