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Basic troubleshooting checks -20, Troubleshooting, Basic troubleshooting checks – Cobalt Digital COMPASS 9071 HD_SD-SDI AFD Code Inserter User Manual

Page 44

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3

Troubleshooting

3-20

9071 PRODUCT MANUAL

9071-OM (V4.0)

Figure 3-6 Selecting Specific Cards for Card Info Status Display

Basic Troubleshooting Checks

Failures of a general nature (affecting many cards and/or functions
simultaneously), or gross inoperability errors are best addressed first by
performing basic checks before proceeding further. Table 3-3 provides basic
system checks that typically locate the source of most general problems. If
required and applicable, perform further troubleshooting in accordance with
the other troubleshooting tables in this section.

By clicking on “Slot 0: MFC-8320-N”
in this example, Card Info is
displayed for frame Network
Controller Card

Status for selected card is
shown here (in this
example, connection OK
and “Fan Door Open”
alert)

Card general information
is displayed in lower
portion of Card Info pane

9071_TS_CARD_INFO_ACCESS.PNG

Table 3-3

Basic Troubleshooting Checks

Item

Checks

Verify power presence and
characteristics

• On both the frame Network Controller Card and the 9071, in all cases when power is

being properly supplied there is always at least one indicator illuminated. Any card
showing no illuminated indicators should be cause for concern.

• Check the Power Consumed indications for both the +12 V and -7.5 V supply rails

for the 9071 card. This can be observed using the DashBoard™ Card Info pane.

• If either of the rail supplies show no power being consumed, either the frame

power supply, connections, or the 9071 card itself is defective.

• If either of the rail supplies show excessive power being consumed (see

Technical Specifications (p. 1-10) in Chapter 1, “Introduction”), the 9071 card
may be defective.

Check Cable connection
secureness and connecting
points

Make certain all cable connections are fully secure (including coaxial cable attachment
to cable ferrules on BNC connectors). Also, make certain all connecting points are as
intended. Make certain the selected connecting points correlate to the intended card
inputs and/or outputs. Cabling mistakes are especially easy to make when working
with large I/O modules.