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Troubleshooting guide, After-sales service – Whirlpool ACM812 User Manual

Page 20

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TROUBLESHOOTING GUIDE

1. The appliance does not work:

Check the mains power supply and that the

appliance is electrically connected.

Switch the appliance off and on to see if the

problem persists.

IMPORTANT:
Check that the oven selector is not turned to

“0” or to the “lamp” symbol

.

If the oven does not switch on, check that the

cooking time programmer (depending on the
model) is set to manual mode (see instructions
on Product Description Sheet).

AFTER-SALES SERVICE

Before calling the After-Sales Service
1.
See if you can eliminate the problem on your

own (see “Troubleshooting Guide”).

2. Switch the appliance off and on again to see if

the problem persists.

If the fault persists after the above checks,

contact your nearest After-Sales Service.
Specify:
the type of fault;
exact type and model of oven;
the After-Sales Service number (the number

given after the word “Service” on the
dataplate) located at the bottom right of frame
of the oven cavity and visible with the door
open. The service number is also given in the
warranty booklet;

your full address;

your telephone number.

For repairs, contact an

Authorised After-Sales

Service, indicated in the warranty.
If any work is carried out by technicians not
belonging to the Manufacturer's authorised After-
Sales Service centres, request a receipt specifying
the work performed and make sure the
replacement parts are

original.

Failure to comply with these instructions can
compromise the safety and quality of the product.