Milton CAT D10T - Manual (Page 11)

11
Customer Support
The Cat Dealer network keeps your fleet up and running.
Machine Selection
Make detailed comparisons of the machines you are
considering before you buy. How long do components last?
What is the cost of preventive maintenance? What is the true
cost of lost production? Your Cat Dealer can give you answers
to these very important questions.
Purchase
Consider the financing options available as well as day-to-day
operating costs. This is also the time to look at dealer services
that can be included in the cost of the machine to yield lower
equipment owning and operating costs over the long run.
Product Support
Plan for effective maintenance before buying equipment.
Choose from your dealer’s wide range of maintenance services
at the time you purchase your machine. Programs such as
Custom Track Service (CTS), S•O•S analysis, Technical
Analysis and guaranteed maintenance contracts give peak
life and performance to your machine.
Parts Program
You will find nearly all parts at your dealer parts counter.
Cat Dealers use a world-wide computer network to find
in-stock parts to minimize machine downtime.
Ask about your Cat Dealer’s exchange program for major
components. This can shorten repair time and lower costs.
Remanufactured Components
Genuine Cat Remanufactured parts save you money.
You receive the same warranty and reliability as new products
at cost savings of 40 to 70 percent. Components are available
for the drive train, engine, and hydraulics.
Operation
Improving operating techniques can boost your profits.
Your Cat Dealer has training videotapes, literature, and other
ideas to help you increase productivity.