VTech SN6197_-2 Abridged manual - Manual (Page 58)

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Answering system and voicemail
Your telephone has separate indicators for two different types of
voice messages: those left on its built-in digital answering system and
those left with your telephone service provider’s voicemail (fees may
apply). Your telephone’s built-in digital answering system messages
and voicemail messages are separate. Each alerts you to new
messages differently.
If /PLAY/STOP on the telephone base flashes,
XX New messages displays on the cordless handsets and telephone
base, there are new messages in the built-in answering system. To
listen to the messages recorded on your digital answering system,
press /PLAY/STOP on the telephone base.
If and New voicemail display on the cordless handsets, or and
New voicemail display on the telephone base, your telephone
service provider is indicating that it has new voicemail for you.
To listen to your voicemail, press and hold 1 on your handset/
telephone base. See Voicemail number on page 23 to set your
voicemail number.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system,
turn off your answering system. To use your answering system rather
than your voicemail service, contact your telephone service provider to
deactivate your voicemail service.
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Answering system operation