HR Green Real World Applications for Alternative Service Delivery - Manual (Page 25)

Parting thoughts
• Efficiencies that may result from outsourcing is an important
consideration from both a financial and service delivery standpoint.
• Properly specified performance contracts that guarantee service
levels for the City while allowing private sector vendors to compete
in a “bidding” environment employing their efficiencies may well
be one of the most attractive methods of securing savings.
• Implementing a process of “Managed Competition” is also a way to
accurately compare costs of “in-house” versus “contract” services.