Hotchkis 80113 1967-1972 Dodge A-Body Total Vehicle System - Manual (Page 7)

1967-1976 Dodge Demon
Hotchkis Performance LLC.
7
Hotchkis Performance LLC
Return Policy & Limited Warranty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for warranty at
www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days of
the original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this product.
Return Policy
We want you to be completely satisfied with your Hotchkis Performance product. For products, presenting signs
of shipping damage please contact the freight carrier immediately. All our products are guaranteed to be free
from manufacturer’s defects. If your order arrives with a manufacture defect, please contact our Customer
Service Department at (562) 907-7757. You will be assigned a Returned Goods Authorization Number (RGA).
The package you return must show the RGA on the outside of the package, include the original invoice and be
shipped prepaid to our facility. The product has to be unused and in its original packaging materials. Exchanges
or refunds made after 30 days will be subject to a 20% restocking charge. If you purchased your Hotchkis
Performance product from an authorized dealer, you are still covered by this return policy. All returns
however, should be made to your dealer, not to Hotchkis Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship for the term of 36
months (3 years) from the date of purchase of this product. This Warranty only applies to the original retail
purchaser who retains ownership of the vehicle on which the product was originally installed. If the product is
determined to be defective, Hotchkis Performance will repair, replace or refund the purchase price of the defective
product at Hotchkis Performance's sole discretion, which shall fully satisfy and discharge any and all warranty
claims. Any repaired or replaced product will be returned to the sender excluding the cost of freight. Products
must be registered to qualify for warranty at
www.hotchkis.net or via the mail-in warranty card, included
with the product, within 30 days of the original purchase date.
Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the manufacturer's
terms and are not covered by this limited warranty. Hotchkis Performance shall not be responsible for any labor,
removal, installation, re-installation or maintenance costs. This warranty does not cover the cosmetic finish or
plating of any product or any normal wear and tear to any product including, but not limited to bushings, brackets,
end-links, hardware, steering components, shocks or springs. In addition, this warranty does not apply to any
products that have been:
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
Improperly installed or installed by someone other than a qualified, licensed auto mechanic
experienced in the installation and removal of suspension products;
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Improperly serviced, misused, or modified, altered or subjected to abuse, negligence, accident or
collision;
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Installed in any vehicle that has been modified;
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Installed on any vehicle that has carried loads in excess of automobile manufacturer suggested
weight limits; or
Installed on any vehicle that has been subject to abnormal or excessive use, including rallying,
racing, or racing-type activities or off-road use.
Limitation of Warranty
This limited warranty is the entire and only warranty for the products and may not be modified or supplemented by
any other person or company in any form. Any description of the products, by anyone, is for the sole purpose of
identifying them and is not part of the basis of the bargain, and does not constitute a warranty that the products
will conform to that description. The statements of any salesperson do not constitute part of this limited warranty
and cannot be relied upon as a warranty.