Hotchkis 3002 1979-1993 Mustang Caster Camber Plate - Manual (Page 5)

Hotchkis Performance LLC
Return Policy & Limited Warranty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for
warranty at
www.hotchkis.net or via the mail-in warranty card, included with the product,
within 30 days of the original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this product.
Return Policy
We want you to be completely satisfied with your Hotchkis Performance product. For products,
presenting signs of shipping damage please contact the freight carrier immediately. All our products are
guaranteed to be free from manufacturer’s defects. If your order arrives with a manufacture defect,
please contact our Customer Service Department at (562) 907-7757. You will be assigned a Returned
Goods Authorization Number (RGA). The package you return must show the RGA on the outside of the
package, include the original invoice and be shipped prepaid to our facility. The product has to be
unused and in its original packaging materials. Exchanges or refunds made after 30 days will be subject
to a 20% restocking charge. If you purchased your Hotchkis Performance product from an
authorized dealer, you are still covered by this return policy. All returns however, should be made
to your dealer, not to Hotchkis Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship for the
term of 36 months (3 years) from the date of purchase of this product. This Warranty only applies to the
original retail purchaser who retains ownership of the vehicle on which the product was originally
installed. If the product is determined to be defective, Hotchkis Performance will repair, replace or refund
the purchase price of the defective product at Hotchkis Performance's sole discretion, which shall fully
satisfy and discharge any and all warranty claims. Any repaired or replaced product will be returned to
the sender excluding the cost of freight. Products must be registered to qualify for warranty at
www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days of the
original purchase date.
Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the
manufacturer's terms and are not covered by this limited warranty. Hotchkis Performance shall not be
responsible for any labor, removal, installation, re-installation or maintenance costs. This warranty does
not cover the cosmetic finish or plating of any product or any normal wear and tear to any product
including, but not limited to bushings, brackets, end-links, hardware, steering components, shocks or
springs. In addition, this warranty does not apply to any products that have been:
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
Improperly installed or installed by someone other than a qualified, licensed auto
mechanic experienced in the installation and removal of suspension products;
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Improperly serviced, misused, or modified, altered or subjected to abuse, negligence,
accident or collision;
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Installed in any vehicle that has been modified;

Installed on any vehicle that has carried loads in excess of automobile manufacturer
suggested weight limits; or
Installed on any vehicle that has been subject to abnormal or excessive use, including
rallying, racing, or racing-type activities or off-road use.
Limitation of Warranty
This limited warranty is the entire and only warranty for the products and may not be modified or
supplemented by any other person or company in any form. Any description of the products, by anyone,