Hotchkis 22110 Sway Bars, Set, 10-11 Camaro, Competition - Manual (Page 11)

DAMAGE TO THE VEHICLE OR COMPONENTS OF THE VEHICLE, ANY OTHER TYPE OF
CONSEQUENTIAL DAMAGES, OR OTHER INCIDENTAL OR INDIRECT DAMAGES. HOTCHKIS’
MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL IN NO EVENT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages and in such states the above limitations or exclusions may not apply.
This limited warranty gives the purchaser specific legal rights and the purchaser may have other rights that may vary from
state to state.
Technical Information
Hotchkis Performance makes every effort to ensure that you are provided with the most accurate and up-to-date technical
information. However, all technical information is approximate and may vary upon application. Additional suspension
components may be needed in some applications, depending upon the make, model, engine and chassis of the vehicle.
Hotchkis Performance is not responsible for any consequences resulting from manufacturer’s technical mid-year changes.
Hotchkis Performance products should only be installed by a qualified, licensed auto mechanic experienced in the
installation of such products.
Warranty Claim Procedure:
The answer to ALL the following questions should be YES before making a warranty claim:
ƒ
Did you register the product at www.hotchkis.net or via the mail-in warranty card within 30 days of purchase?
ƒ
Is the product appropriate to your application?
ƒ
Did you carefully and thoroughly read the instructions provided along with the product?
ƒ
Do you have the original invoice or sales receipt?
ƒ
Is the return date within 36 months from the purchase date?
ƒ
Are you the original purchaser?
ƒ
Was the product properly installed by a qualified, licensed auto mechanic?
ƒ
Has the product been installed on the original vehicle on which it was installed at all times?
ƒ
Is the product unmodified and clean?
ƒ
Is the reason for return a legitimate product defect?
If the answer to all these questions is YES, please contact our Customer Service Department at (562) 907-7757. You will
be given a Returned Goods Authorization Number (RGA) valid for 60 days. You will also be asked to ship the product
prepaid to our facility. All shipments MUST be (i) prepaid, (ii) include the original invoice or sales receipt, (iii) show the
RGA on the outside of the package and (iv) include your name, address, make and model of the vehicle, and a brief
description of the claimed defect, including the circumstances under which the defect occurred. If the warranty claim is
deemed valid then Hotchkis will estimate shipping costs to return the repaired or replacement part and contact you for
payment. Hotchkis’s Limited warranty requires that any repaired or replaced product will be returned to the sender
excluding the cost of freight. Warranty related inquires should be sent to the following address:
HOTCHKIS PERFORMANCE, LLC
C/O CUSTOMER SERVICE
8633 Sorensen Avenue
SANTA FE SPRINGS, CA 90670
Hotchkis Performance will not accept product returns without the RGA number, receipt and the information described
above. C.O.D. or collect shipments will be refused. Once the returns are received at Hotchkis Performance, we will
evaluate the products, verify the sales receipt, and investigate the warranty claim. Any repaired or replaced product will
be returned to the sender.
Effective December 1, 2010. This return policy and limited warranty supersedes all previous policy and
warranty statements. Policies and warranties are subject to change without notice. Hotchkis
Performance is not responsible for printing errors.