GE Healthcare TRACERcenter - Manual (Page 7)

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“We were looking for a solid partner with a
vision… fitting our ambition. GE Healthcare built
a team of professionals around us, allowing us
to be operational within one year after breaking
ground.”
Mr. Mehmet CAN
CAN Radyofarmasotik
“Since we acquired our GE PETtrace
cyclotron in 2004, GE’s experienced
customer support team has been
responsive and knowledgeable and able
to resolve any issues, swiftly. In addition,
GE’s ability to quickly deliver requested
service parts has provided us with
maximum system availability in order to
continue to serve our customers.”
Will Lepeska
Wisconsin Medical Cyclotron LLC
“All the upgrades and enhancements released
have been successfully retrofitted to our
cyclotron installed more than 8 years ago. We’ve
been working together with GE on cyclotron
feature enhancements and great
communication lines with the development
engineers have enabled us to achieve improved
performance.
It has been very satisfying to see issues and
recommendations raised as part of the
evaluation being promptly addressed. The
collaborations have been very beneficial and
satisfying for RPAH and allowed RPAH to take
maximum advantage of the very substantial
capabilities of the cyclotron and radiochemistry
systems”.
Stefan Eberl
Royal Prince Alfred Hospital
The TRACERcenter commitment continues well beyond the
first dose you administer to a patient.
We offer extended service contracts post-warranty, contracts
that include preventive maintenance for all the equipment we
install, to help ensure you of maximum uptime year after year.
Our local and globally supported field engineers are
reinforced by our InSite* remote diagnostic service to make
sure you are back up and producing PET tracers as quickly as
possible. The TRACERcenter loaner parts program also allows
you to continue producing tracers in your facility should any
of your third-party equipment require servicing.
Anytime, anywhere.
With complete TRACERcenter facilities located around the
globe, and an extensive installed base of PET cyclotrons,
chemistry synthesizers and PET/CT imaging systems, GE
Healthcare is well suited to help you build a successful
PET program.
GE customer PET tracer production sites
Customer Testimonials
Extended service Uptime assurance Worldwide coverage and service support