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Predominate light stripes, Predominate light stripes -7 – Xerox 8500/8550 User Manual

Page 90

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Solving Print-Quality Problems

Phaser® 8500/8550 Color Printer

4-7

5.

If the problem continues, select

Jet Substitution Mode

to substitute a jet for the

malfunctioning jet causing the light stripe. The printer has been designed to compensate
for a malfunctioning jet. See

Print Quality Problems

on the control panel for more

information.

To select Jet Substitution Mode:

a.

On the control panel, select

Troubleshooting

, and then press the OK button.

b.

Select

Print Quality Problems

, and then press the OK button.

c.

Select

Eliminate Light Stripes

, and then press the OK button.

d.

Select

Jet Substitution Mode

, and then press the OK button.

e.

Follow the control panel prompts to select the color and malfunctioning jet number
indicated on the Light Stripes Test page.

For more information about jet substitution, go to

www.xerox.com/office/

8500_8550infosmart

.

Predominate Light Stripes

Problem

Light stripes appear prominently on the test page when all four color bars are missing.

Solution

To prevent predominate light strips from appearing on the page:

1.

Open the exit cover:

a.

Remove debris from the paper-exit area.

b.

Raise the lower paper guide and wipe the plastic paper release blade with a lint-free
cloth.

2.

Close the exit cover.

3.

Open the door on the right side of the printer:

a.

Remove the maintenance kit.

b.

Wipe the plastic wiper blade with a lint-free cloth.

c.

Replace the maintenance kit.

d.

Close the door.

4.

If the problem continues, follow the steps for Random Light Stripes.