Xerox 7655 - Manual (Page 23)

W O R K C E N T R E 7 6 5 5 / 7 6 6 5 / 7 6 7 5 E VA L U AT O R G U I D E 21
WORKCENTRE 7655/7665/7675 SERIES SUPPLIES AND OPTIONS (CONTINUED)
SUPPORT AND ADDITIONAL INFORMATION SOURCES
Options Part Number Product Code Description
497K02420 N/A Offsetting Catch Tray
097S03304 VKK High-Capacity Feeder
097S03306 VKM Advanced Office Finisher
097S03308 VKP Professional Finisher (with Booklet Maker)
097S03786 DTX Light Production Finisher
097S03620 APA C-, Z-Folder Unit (for Light Production Finisher)
498K08250 N/A Convenience Stapler Kit (110 V)
498K08260 N/A Convenience Stapler Kit (220 V)
098S04886 YRC Foreign Device Interface Kit
498K12240 N/A IOT Mobility Plate
498K12251 N/A C-Finisher Mobility Plate
498K16290 N/A HCF Mobility Plate
498K15810 N/A D-Finisher Mobility Plate
UNRIVALED SERVICE AND SUPPORT
Behind every Xerox product is a large network of customer support
that’s unrivaled in the industry and available when you need it. Xerox
service professionals use leading-edge technologies to keep you up and
running. They’re even linked to the engineers who designed your product,
so you can be confident when you choose Xerox. And genuine Xerox
supplies are always readily available.
TOTAL SATISFACTION GUARANTEED
The exclusive Xerox Total Satisfaction Guarantee, recognized as unique in
the industry, covers every WorkCentre device that has been continuously
maintained by Xerox or its authorized representatives under a Xerox
express warranty or Xerox maintenance agreement. You decide when
you’re satisfied.
XEROX OFFICE SERVICES SUPPORT
Asset Management Services
• Asset Optimization and Tracking — Process and tools to optimize
an enterprise’s office output infrastructure and reduce hard costs.
• Break-Fix Management — Single point of ownership and
management for break-fix service for all brands of office output
devices, regardless of manufacturer
• Supplies Management — Process and tools to procure, monitor
and replenish all document-related supplies proactively.
Imaging and Output Management Services
• Output Management — Single point of management of office
output from all output devices, regardless of manufacturer
• Image Capture and Workflow — Cost-efficient solutions for
capturing, managing, retrieving and distributing information
into digital repositories.
Support Services
• Technology Procurement and Deployment — A creative and
flexible end-to-end print/computer product acquisition solution
that uses a single-point-of-contact model, while lowering the
total cost of acquisition.
• Help Desk Services — A broad range of enterprise services,
managed through a centralized single point of contact and
delivered through either an on-site or off-site model.
• End User Services — Microsoft software implementation, IT
project consulting, and customer education.
Access Managed Services
• Student and Library Patron Access — Custom designed and
implemented customer-managed solutions for student and
library patron print-access management.
ADDITIONAL INFORMATION SOURCES
WorkCentre 7655/7665/7675 series Front Panel:
• The front panel offers tools and information pages to help
with machine setup, feature selections, operational problems,
media feed and supply issues.
Customer Documentation Contains:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
• Registration Card
• Warranty Booklet
On the Web
Visit www.xerox.com/office for:
• Product, supplies and support information
• Downloading drivers
• Finding your local Xerox sales representative
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including the same trou-
bleshooting Knowledge Base used by Xerox Customer
Support staff to provide the latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting