Problem with the link status, Problems communicating with other computers, 2 problem with the link status – ZyXEL Communications G-360 User Manual
Page 58: 3 problems communicating with other computers
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ZyXEL G-360 User’s Guide
5-2
Troubleshooting
5.2 Problem with the Link Status
Table 5-2 Troubleshooting Link Quality
PROBLEM CORRECTIVE
ACTION
The link quality and/or signal
strength is poor all the time.
Search and connect to another AP with a better link quality using the Site
Survey screen.
Move your computer closer to the AP or the peer computer(s) within the
transmission range.
There may be too much radio interference (for example microwave or
another AP using the same channel) around your wireless network.
Relocate or reduce the radio interference.
5.3 Problems Communicating With Other Computers
Table 5-3 Troubleshooting Communication Problems
PROBLEM CORRECTIVE
ACTION
The ZyXEL G-360 computer
cannot communicate with
the other computer.
Make sure you are connected to the network.
A. Infrastructure Make sure that the AP and the associated computers are turned on and
working properly.
Make sure the ZyXEL G-360 computer and the associated AP use the
same SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the Profile Security Settings screen.
B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on.
Make sure the ZyXEL G-360 computer and the peer computer(s) are
using the same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.