ZyXEL Communications G-360 - Manual (Page 57)

ZyXEL G-360 User’s Guide
Troubleshooting 5-1
Chapter 5
Troubleshooting
This chapter covers potential problems and the possible remedies. After each problem
description, some instructions are provided to help you to diagnose and to solve the problem.
5.1 Problems Starting the ZyXEL Utility Program
Table 5-1 Troubleshooting Starting ZyXEL Utility Program
PROBLEM CORRECTIVE ACTION
Make sure the ZyXEL G-360 is properly inserted and the LED(s) is on. Refer
to the Quick Start Guide for the LED descriptions.
Use the Device Manager to check for possible hardware conflicts.
Click Start, Settings, Control Panel, System, Hardware and Device
Manager. Verify the status of the ZyXEL G-360 under Network Adapter.
(Steps may vary depending on the version of Windows).
Cannot start the ZyXEL
Wireless LAN Utility
Install the ZyXEL G-360 in another computer.
If the error persists, you may have a hardware problem. In this case, you
should contact your local vendor.
The ZyXEL Utility icon
does not display. If you install the Funk Odyssey Client software on the computer, uninstall
(remove) both the Funk Odyssey Client software and ZyXEL utility, and then
install the ZyXEL utility again after restarting the computer.
If you use the Windows XP configuration tool and the ZyXEL Utility to
configure the ZyXEL G-360 at the same time, the ZyXEL Utility icon does not
display. You need to disable the Windows XP configuration tool (refer to
Section 1.4 for more information).