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5 problems communicating with other computers – ZyXEL Communications G-360 User Manual

Page 69

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ZyXEL G-162/G-360 User’s Guide

Troubleshooting

5-3

5.5 Problems

Communicating With Other Computers

Table 5-5 Troubleshooting Communication Problems

PROBLEM CORRECTIVE

ACTION

The ZyXEL G-162/G-360
computer cannot
communicate with the
other computer.

Make sure your adapters are connected to the network.

A. Infrastructure Make sure that the AP and the associated computers are turned on and

working properly.
Make sure the ZyXEL G-162/G-360 computer and the associated AP use
the same SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the Profile Security Settings screen.

B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on.

Make sure the ZyXEL G-162/G-360 computer and the peer computer(s)
are using the same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.