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Problem with the link status, Problems communicating with other computers, 2 problem with the link status – ZyXEL Communications G-162 User Manual

Page 54: 3 problems communicating with other computers

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ZyXEL G-162 User’s Guide

5-2

Troubleshooting

5.2 Problem with the Link Status

Table 5-2 Troubleshooting Link Quality

PROBLEM CORRECTIVE

ACTION

The link quality and/or signal
strength is poor all the time.

Search and connect to another AP with a better link quality using the Site
Survey
screen.
Move your computer closer to the AP or the peer computer(s) within the
transmission range.
There may be too much radio interference (for example microwave or
another AP using the same channel) around your wireless network.
Relocate or reduce the radio interference.

5.3 Problems Communicating With Other Computers

Table 5-3 Troubleshooting Communication Problems

PROBLEM CORRECTIVE

ACTION

The G-162 computer cannot
communicate with the other
computer.

Make sure you are connected to the network.

A. Infrastructure Make sure that the AP and the associated computers are turned on and

working properly.
Make sure the G-162 computer and the associated AP use the same
SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the Profile Security Settings screen.

B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on.

Make sure the G-162 computer and the peer computer(s) are using the
same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.