Zebra Technologies Printers User Manual

Page 51

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Problem

Solution or Reason

Status Indicator is RED

1. Check for Out-of-Media condition or missing

labels in the middle of a roll.

2. Check for Out-of-Ribbon condition or dam-

age or previous use of ribbon in middle of the

roll.

3. Check that the ribbon and label media are

correctly routed.

4. When direct thermal printing, verify that the

programmed mode (or printer driver) is set for

direct thermal printing. See the programmer’s

manual for details.

5. Transmissive sensor is dirty. Clean media

path.

6. Verify that the print head carriage is closed

and latched.

980181-001 Rev.C

43

Troubleshooting