Wacom 21UX User Manual
Page 58
Troubleshooting
Page 56
Ink does not work correctly with the
pen display.
There may be a problem with the Ink preferences.
Remove the damaged preference files as follows. They will
be re-created when you enable handwriting recognition.
1.
Open the S
YSTEM
P
REFERENCES
pane, choose S
HOW
A
LL
and select I
NK
. Then turn off handwriting recognition.
2.
From the G
O
menu, choose your H
OME
. Open the
L
IBRARY
and P
REFERENCES
folders. Remove the following
preferences:
•
COM
.
APPLE
.
INK
.
FRAMEWORK
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
SKETCH
3.
Go back to S
YSTEM
P
REFERENCES
and I
NK
, and then
enable handwriting recognition.
4.
Test the Ink function using your Wacom pen display and
pen.
If this procedure does not resolve your problem with Ink,
contact Apple Support for further assistance. Wacom is not
the software manufacturer for Ink and we are limited in our
abilities to support a third party software application.