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Testing your pen – Wacom DTU-1931 User Manual

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Troubleshooting
Page 30

TESTING YOUR PEN

If the pen does not work as you expect, it is a good idea to first check the assigned functions or
reset the pen to its default conditions. A quick way to reset a pen to its default settings is to remove
it from the T

OOL

list by clicking on the list’s [ – ] button. After the pen has been removed, place it

back onto the display screen surface and the pen will be re-added to the T

OOL

list with its default

settings.

Open the Wacom Tablet control panel and click on the A

BOUT

button. In the dialog box that

appears, click on the D

IAGNOSE

... button to open the D

IAGNOSTICS

dialog box. The D

IAGNOSTICS

dialog box displays dynamic information about the pen display tablet and pen. This information is
used when testing the pen display tablet and your pen.

If more than one pen display unit is connected to your system, be sure to select the unit for which
you are testing in the T

ABLET

I

NFO

column.

Note: When testing your pen buttons, if a button is set to R

ADIAL

M

ENU

or O

PEN

/R

UN

..., that function will

occur when the button is pressed. In this case you may want to change that button’s function before
testing.

1.

While observing the P

OINTING

D

EVICE

I

NFO

column, bring your pen within 5 mm (0.2 inch) of the

display screen. A value for P

ROXIMITY

, the D

EVICE

N

AME

, and D

EVICE

T

YPE

should be displayed.

2.

Move your tool along the tablet surface. The X and Y D

ATA

values should change to reflect the

tool position.

3.

Test your pen switches. The DTU-1931 status LED should light blue each time you click with
the pen tip, press the side switch, or press the pen’s eraser to the display screen.

Press on the display screen surface with the pen tip – the S

WITCHES

state and P

RESSURE

value should change. (P

RESSURE

should change from approximately 0% with no pressure

applied to approximately 100% when full pressure is applied.)

Next, press the side switch (when equipped) without pressing the tip to the tablet – the
S

WITCHES

state should change. Do this for both positions of the DuoSwitch.

Press the pen eraser (when equipped) to the display screen – the S

WITCHES

state and

P

RESSURE

value should change. (P

RESSURE

should change from approximately 0% with no

pressure applied to approximately 100% when full pressure is applied.)

4.

When you are done, click on the C

LOSE

button to exit the dialog box.

Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1

DTU193_Manual.fm Page 30 Monday, September 15, 2008 2:42 PM