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Westell technical support, Technical support information, Warranty and repairs warranty – Westell Technologies Router 2400 User Manual

Page 111: Repairs

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030-300331 Rev. A

109

October 2002

4-Port Router (Model 2400)

User Guide

10. TECHNICAL SUPPORT INFORMATION

Westell Technical Support


If technical assistance is required, contact Westell by using one of the following options:

Phone: 1-630-375-4500
email: [email protected]

Visit Westell at

www.westell.com

to obtain additional information, view frequently asked questions, and enter on-

line service requests.

11. WARRANTY AND REPAIRS


Warranty

Westell warrants this product free from defects at the time of shipment. Westell also warrants this product fully
functional for the period specified by the terms of the warranty. Any attempt to repair or modify the equipment by
anyone other than an authorized Westell representative will void the warranty.

Repairs

Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective
for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the
defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA
number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:

Westell, Inc.
ATTN: R.G.M Department
750 N. Commons Drive
Aurora, IL 60504-7940


Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell
Technical Support Representative for details.