Viking F20143D - Manual (Page 20)

PROFESSIONAL SERIES
FREESTANDING DUAL FUEL RANGES WARRANTY
ONE YEAR FULL WARRANTY
Freestanding dual fuel ranges and all of their component parts and accessories, except as detailed below*, are warranted
to be free from defective materials or workmanship in normal household use for a period of twelve (12) months from the
date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part
which fails or is found to be defective during the warranty period.
*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
FIVE YEAR LIMITED WARRANTY
Any surface burner, griddle burner, grill burner, bake element, broil element, or convection cook element which fails due
to defective materials or workmanship in normal household use during the second through fifth year from the date of
original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs,
including labor.
TEN YEAR LIMITED WARRANTY
Any porcelain oven or porcelain inner door panel which rusts through due to defective materials or workmanship in normal
household use during the second through the tenth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends
beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches,
etc. This warranty excludes all commercial locations such as restaurants, food service locations and institutional food
service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range
Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse, accident, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper
operation, or repair or service of the product by anyone other than an authorized Viking Range Corporation service agency
or representative. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or
incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not
allow the exclusion or limitation of incidental of consequential damages, so the above limitation or exclusion may not
apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase
upon request, and making the appliance reasonably accessible for service. If the product or one of its component parts
contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to
remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods or services covered
hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to the claim.
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range
Corporation service agent or representative. Service will be provided during normal business hours, and labor performed
at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer from
whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation.
Provide model and serial number and date of original purchase. For the name of your nearest authorized Viking Range
Corporation service agency, call the dealer from whom the product was purchased or Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the above described surface burner, griddle burner,
grill burner, bake element, broil element, convection cook element, porcelain oven, or porcelain inner door panel are
limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
Specifications subject to change without notice.
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Service Information
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Model Number and Serial Number
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
range is located on the rear left side of the burner box.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts.
Please retain this manual for future reference.