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Troubleshooting guide – Uniden UIP312 User Manual

Page 68

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12. Troubleshooting Guide

While Using

Check the following:

1. Cannot make a call (there is no dial tone).

Æ

Check the phone installation. Also check the connection between the

Gatekeeper and the Phone.

2. Cannot make a call (there is a dial tone but no ringing).

Æ

Check the connection to the Gatekeeper or contact the administrator.

3. Cannot make a call (no response).

Æ

Contact the administrator.

4. Can hear through the handset but cannot hear through the speaker phone.

Æ

Check if the headset adapter is plugged in.

5. Phone not ringing when there is an incoming call.

Æ

Check if DND(Do Not Disturb) is enabled. You will see a smile icon on the LCD screen.

6. Set time server and offset, but time not displayed correctly.

Æ

Check the network mode.

If set to DHCP mode, the time server IP address and its offset won’t be reflected.

Note: If you keep having problems, contact your administrator.

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