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Toshiba TEC EM1-33043A User Manual

Page 43

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10- 2

EM1-33043D

10. TROUBLESHOOTING

Check

Did the status
indicator light
and then go off
at power on?

Is the printer
turned on?

Is the media roll
loaded correctly?

Is the status
indicator blinking
or lighting?

Is the media
cover closed
completely?

Is the print head
dirty?

Is the media
discolored?

Is the specified
media used?

Are the media
cover release
catches locked
completely?

Other

problems

The printer
does not
issue media.

Print failure

Corrective action

Charge the battery
fully.

Turn on the printer.

Re-load the media
roll correctly.

Check the handy
terminal for an error
status, and take
appropriate action
described in the
handy terminal’s
operating manual.

Close the media
cover completely.

Clean the print head
with the attached
print head cleaner.

Replace the media
roll with a new one.

Replace the media
roll with the proper
one.

Close the media
cover so that the
media cover release
catches snap back
into position.

10. TROUBLESHOOTING

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