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Accessing your security system, 1 local access, 2 remote access – Tyco Voice Assisted Security Control Escort5580TC User Manual

Page 3: 3 receiving incoming calls

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S E C T I O N 2

Accessing Your Security System

With the Escort5580TC you can use a telephone (touch-tone only) to access your security
system. This can be done either from a telephone on the premises (Local Access), or from a
telephone off the premises anywhere in the world (Remote Access).

2.1

Local Access

Use this procedure to access your security system from a telephone that is on the same
telephone line as your security system. No dial-in is necessary.

Pick up the telephone; you will hear a dial tone.

Enter your

Telephone Access Code

. The dial tone will stop and the system will announce:

“Hello.”

The system will then prompt:

“Enter your access code.”

Enter your [access code]. The system announces one or more messages to advise you of its
status.

2.2

Remote Access

From any touch-tone telephone, first dial the number of your premises. If your premises
have more than one line, be sure to call the number of the same line on which your
Escort5580TC has been installed. After a single ring, hang up, wait 10 seconds, and call
again. On the second call, the system will answer after one or two rings and announce:

“Hello.”

Now you must enter your

Telephone Access Code

within 10 seconds or the system will

automatically hang up.

The system will then prompt:

“Enter your access code.”

Enter your [access code] within 20 seconds or the system will hang up. The system will also
hang up if 3 incorrect access codes are entered.

Once an access code has been entered, the system will announce one or more messages to
advise you of its status.

NOTE: There is only one “Telephone Access Code”. It is programmed by your
installer. It is not the same as your system access code, which you also enter on your
system keypad. More than one system access code may be programmed for use by
different users of your system (see section 8—Programming Access Codes).

2.3

Receiving Incoming Calls

If the Escort5580TC is being used on the premises at the same time as someone calls you,
the system will announce:

"Attention, you have an incoming call. To receive the call, press [#] now."

To answer the incoming call, press [#]. To continue to use the Escort5580TC, don't press
[#].