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3 troubleshooting and specifications, Introduction, Configuration problems – Technicolor - Thomson 570 User Manual

Page 43: Startup problems, Troubleshooting and specifications

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3 Troubleshooting and Specifications

3EC 17766 BAAA TCZZA Ed. 01

43

3 Troubleshooting and Specifications

Introduction

This chapter provides information on how to identify and correct some common prob-
lems you may encounter when using and configuring the SpeedTouch™570 .
If the following troubleshooting tips have not resolved the problem, contact the
company from which you purchased the SpeedTouch™570 for assistance.

Configuration problems

If you encounter DSL connectivity problems due to misconfiguration you might
consider a hardware reset to factory defaults as described in this chapter.
However, please note that resetting the SpeedTouch™570 to its factory settings will
revoke all the changes you made to the configuration.

Start-up problems

Via the LEDs you can check the status of the SpeedTouch™570 . Following table may
help you in case of problems with starting up the SpeedTouch™570 :

(*) Power On Self Test (POST)

LED indication

Description

Name

Color

State

LAN

Green

Flashing

Wireless Ethernet activity

Off

No activity

Line TX
Line RX

Green

Flashing

ATM cell transmission/reception
over the DSL line

Off

No activity

Line Sync

Green

Flashing

Initialization of the DSL line

On

DSL line synchronized

PWR/Alarm

Green

On

Power on, normal operation

Amber

Flashing

Pending WLAN client registration

On

Power on, start-up failed

PWR/Alarm

Red

Flashing

Power on, POST(*) pending

On

Power on, POST(*) failed

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