Software – Tripp Lite NetCommander B072-008-1 User Manual
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Software
(continued)
2. From the Options menu choose Com Port. The Com Port box appears (see Figure 17).
Figure 17 The Com Option box
3. Select the COM Port of the Upgrade Computer that you connected the RS232 Serial 
	 Firmware	Upgrade	Cable	to.	If	it	is	not	connected	to	the	COM	Port	you've	chosen,	the	 
 Firmware Upgrade will fail.
Before	upgrading	your	firmware,	verify	that	you	are	not	already	using	the	most	current	firm-
ware.	To	do	this,	obtain	the	firmware	version	number	using	the	steps	below,	and	compare	it	
with the firmware version number on www.tripplite.com. You'll also need to verify the hard-
ware	version	number	of	your	KVM	Switch	and	SIU(s),	in	the	case	that	the	firmware	upgrade	
is not compatible with your current unit. Compatible hardware version numbers will also be 
posted on www.tripplite.com. In the event that your KVM Switch or SIU(s) are not compati-
ble	with	the	firmware	upgrade,	you	will	not	be	able	to	install	the	firmware	upgrade	unless	
you buy a new unit that is compatible with the upgrade.
* If there is no firmware upgrade currently available, there will be nothing posted on www.tripplite.com
The OSD version number
To verify the OSD version number:
 1. Open the KVM Switch Update program. 
	 2.	In	the	Switch	Unit	box,	check	the	NetCommander	Cat5	KVM	Switch	OSD	option.	See	 
 Figure 16.
 3. Click 
. The version number appears in the Switch box.
The	H/W	Version	button	is	grayed	out,	as	there	is	no	hardware	relevant	to	the	OSD.
The KVM Manager version number
To verify the KVM version number:
 1. Open the KVM Switch Update program. 
	 2.	In	the	Switch	Unit	box,	check	the	NetCommander	Cat5	KVM	Switch	Manager	option.
 3. Click 
. The firmware version number appears in the Switch Unit box.
4. Click
. The hardware version number appears in the Switch Unit box.
Verifying the Version Numbers
