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Appendix d: troubleshooting, Power on and status – Tektronix AD007 User Manual

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AD007 User Manual

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Appendix D: Troubleshooting

If you experience communication problems to and from the adapter,
use the information in this section to help identify the nature of the
problem before calling for service.

Power On and Status

The power on and status indicators can help identify problems with
the hardware, firmware, physical connections, or network settings.
See Table 12 for a list of possible problems.

Table 12: Power on and status problems

Symptom

Possible cause(s)

Corrective action(s)

No indicators light

No AC power connection to
the power supply

No DC power from the
power supply

Recheck connections to DC
input, AC adapter, and AC
power

Defective AC adapter

Power supply failure in
AD007 adapter

Contact service and return
defective module(s)

POWER indicator is green,
LAN-Link indicator is red,
LAN indicator is off,
GPIB indicator is off

No network connection

Check for missing or loose
LAN connection

Check LAN connection for
traffic

POWER, GPIB, LAN, and
LAN LINK indicators are all
amber

Hardware Failure

Contact service and return
defective adapter