Toshiba 4200FA User Manual

Page 10

4200FA-XT1

May, 2008

7.0 SERVICE AND WARRANTY

A. Reliability

System mission reliability 240,000** hours and including bypass MTBF
(Mean-Time-Between-Failure) shall be in excess of 3,000,000**hours.

B. Maintainability

Calculated and demonstrated MTTR (Mean-Time-To-Repair) shall be 30
minutes including time to diagnose the problem and replace subassembly.

C. Warranty

The UPS system shall be provided with a comprehensive three-year on-
site warranty (when purchased with a Factory-Authorized Start-up).
The warranty shall cover parts, labor, travel and freight for the UPS. The
battery system has a full two year warranty with 8 year’s prorata total of 10
year battery warranty. Typical on-site response time shall be 4 hours (24
hours maximum). The warranty period shall expire three years for UPS
and two years for the battery system from date of shipment from
manufacturer’s facility.

*Specification subject to change without notices.
**Times are accurate provided normal Preventative Maintenance procedures are
followed.