114 ) a – Onkyo TX-NR3008 User Manual
Page 114

114
En
Troubleshooting
Case1:
If “No Update” is displayed on the front display of the AV 
receiver, the firmware has already been updated. You do 
not need to do anything further.
Case2:
If an error occurs, “Error!! *-** No media” is displayed 
on the front display of the AV receiver. (Alpha-numeric 
characters on the front display are denoted by asterisks.) 
See the following table and take appropriate action.
■
Errors during update via USB
Case3:
If an error occurs during the update, disconnect then 
reconnect the AC power cord and try again.
Case4:
If Error Code 3-51 is displayed, try the following proce-
dure.
1. Disconnect the AC power cord then reconnect.
2. Start up this device, and select the NET/USB selector.
3. After the “Now Initializing” display has changed, 
perform the update again.
Case5:
If an error has occurred due to wrong selection of input 
sources, turn off and on the AV receiver. Then retry the 
update.
6
Select the USB input source.
“Now Initializing” is displayed on the front dis-
play and then the name of the USB storage device 
is displayed. It will take 20 to 30 seconds to recog-
nize the USB storage device.
7
Press
RECEIVER followed by SETUP on the
remote controller.
Main menu will be displayed on TV screen. Pro-
cedures thereafter can also be performed on the 
AV receiver by using its SETUP, arrow, and 
ENTER buttons.
8
Go to “Hardware Setup” menu.
9
Go to “Firmware Update” menu.
10
Select “Via USB” and press
ENTER.
11
Select “Update” and press
ENTER.
Updating will begin.
As the updating progresses, the TV screen may 
disappear depending on the program updated. In 
this case, you can see the update progress on the 
front display of the AV receiver. The TV screen 
will reappear when you finish the update and turn 
on the AV receiver.
Do not turn off the AV receiver and do not remove 
the USB storage device during updating process.
12
Message “Complete!” appears on the front dis-
play of the AV receiver, indicating that the 
update has been completed.
13
Using
ON/STANDBY on the front panel, turn
off the AV receiver and then remove the USB 
storage device.
*
Do not use ON or STANDBY on the remote control-
ler.
14
Press
ON/STANDBY to turn on the AV receiver.
Congratulations!! Now you have the latest firm-
ware on your Onkyo AV receiver.
Error Code
Description
*
-10,
*
-20
USB storage device is not detected. Make sure 
the USB flash memory or USB cable is prop-
erly connected to the USB port. If the USB 
storage device has its own power supply, use it 
to power the USB storage device.
*
-14
An update file is not found in the root folder of 
the USB storage device, or an update file is for 
other model. Retry download following 
instructions at the support website. If the error 
persists, please contact Onkyo Support and 
provide the error code.
Others
Retry the update procedure from the begin-
ning. If the error persists, please contact 
Onkyo Support and provide the error code.
ONKYO CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: 800-229-1687, 201-785-2600
Fax: 201-785-2650
Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET
Europe
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, 
Kwai Chung, N.T., Hong Kong
Tel: 852-2429-3118 Fax: 852-2428-9039
Asia, Oceania, Middle East, Africa
Please contact an ONKYO distributor referring to Onkyo SUPPORT 
site.
